Incidence of Artificial Intelligence in The Prevention of Psychosocial Risks and the Promotion of Healthy Work Environments in The Quevedo Fire Department.

Abstract

This review analyzes the impact of Artificial Intelligence (AI) on preventing psychosocial risks and promoting healthy work environments in the Fire Department of Quevedo. The study is grounded in recent scientific evidence on AI applied to mental health and human resource management. Firefighters are exposed to high workloads, chronic stress, and emotional exhaustion, increasing the likelihood of developing burnout syndrome and experiencing a decline in organizational climate. In response, AI provides innovative tools, such as predictive algorithms, virtual assistants, and fatigue monitoring systems, that enable early detection of risks and data-driven decision-making. The study followed a qualitative, descriptive methodology through a systematic literature review of academic sources published between 2019 and 2025 from databases such as Scopus, RedALyC, and Google Scholar. Findings suggest that the ethical and responsible integration of AI can enhance occupational health, reduce job stress, and strengthen organizational resilience. It concludes that developing AI-based models focused on psychosocial well-being will improve firefighters’ operational performance and quality of life, fostering healthier, more sustainable, and human-centered workplaces.