Safety program based on the behavior of unsafe acts in forklift operators of the SWISSGAS company.

Authors

Keywords:

Occupational safety, Behavior, Unsafe acts, Forklift operators, SWISSGAS

Abstract

Occupational safety is a fundamental pillar in any organization, especially in those that operate heavy machinery, such as forklifts and similar equipment, within industrial environments. This project proposes a behavior-based safety program ,SBC, designed to reduce unsafe acts among forklift operators at SWISSGAS, ultimately improving their working conditions. The BBS approach employs direct observation and positive feedback to identify and mitigate risky behaviors, fostering a proactive safety culture throughout the organization. This methodology allowed for recognizing unsafe behavior patterns and correcting them through effective awareness strategies, continuous technical and specialized training for all employees involved in the operation. The document outlines the design, implementation, and evaluation of the program, highlighting key factors such as operator training, clear and effective communication, and continuous monitoring. These elements are essential for generating sustainable changes in the attitudes and performance of workers, leading to a safer, more productive, and efficient workplace. The proposed methodology is grounded in studies that have demonstrated the effectiveness of SBC in industrial environments, adapting it to meet the specific needs and requirements of SWISSGAS. The program aims to positively impact the reduction of incidents caused by unsafe acts and increase safety awareness among employees. It also focuses on establishing best practices, safety protocols, and preventive measures. Additionally, this approach not only ensures the physical integrity of workers but also significantly contributes to the company's productivity, operational efficiency, and long-term sustainability. Implementing a SBC program at SWISSGAS will be an effective strategy to strengthen the safety culture and reduce risks.

Author Biographies

Hani Elkhtiar, Eastern University Higher Technological Institute (ITSO)

Higher Technician in Industrial Hygiene and Safety (I.U.T.A) Venezuela; Occupational Health and Safety Technologist. Instituto Superior Tecnológico Oriente (ITSO). Diploma in Industrial Safety, Hygiene, and Environment (I.U.T.A) Venezuela; Diploma in Fire and Explosion Prevention (LOZANO & ASOCIADOS) Venezuela.

Benjamín Gabriel Quito Cortez , Eastern University Higher Technological Institute (ITSO)

Lawyer, Master in Education (Bicentennial University of Aragua) Venezuela, Master in Management Sciences (International University of the Caribbean and Latin America) Curacao, Doctor in Educational Sciences PHD (UBA) Venezuela, Doctor in Management Sciences PHD (International University of the Caribbean and Latin America) Curacao, Postdoctorate in Educational Sciences (UBA) Venezuela.

Aurelio Iván Quito Alvarez , Eastern University Higher Technological Institute (ITSO)

Promoter and manager of social projects (JYS Trainer), Advanced technical training in community participation and governance, mediation and conflict resolution (JYS Trainer), Technologist in Social Promotion and Advocacy (Jatun Yachay Wasi Higher Technological Institute), Higher University Technologist in Occupational Health and Safety (East Higher Technological Institute (ITSO)).

Published

2025-07-29

How to Cite

Elkhtiar, H. ., Quito Cortez , B. G. ., & Quito Alvarez , A. I. (2025). Safety program based on the behavior of unsafe acts in forklift operators of the SWISSGAS company. Metropolis | Global University Studies Journal, 6(1), 665-712. Retrieved from https://metropolis.metrouni.us/index.php/metropolis/article/view/162

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